User Research

Crafting solutions to complex challenges.
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Comprehensive Analysis

Human-Centered Design (HCD) is a scientifically-grounded methodology employed in product development, which prioritizes the user, their specific needs, and the intended use environment to create safe and effective products. Rooted in the principles of behavioral and cognitive psychology, HCD ensures a harmonious alignment between the design process and the medical device, meticulously tailored to user capabilities and expectations.



01

User Research

  • Contextual Inquiry
  • Ethnography
  • Heuristic Evaluation
  • Generative Co-Creation
02

Concept Development

  • UX/UI Design
  • Industrial Design
  • Information Design
  • Packaging & Labeling
03

Concept Execution

  • CAD Design
  • Rapid Prototyping
  • Early Feasibility
  • Appearance & Usability Models
04

Testing & Evaluation

  • Usability Studies
  • Risk Mitigation
  • Ergonomic Evaluation
  • User Preference
05

Validation & Regulatory

  • Validation Testing
  • Usability Engineering Documentation
  • Regulatory Support

How We Can Help

Gain a deep understanding of your users with Battelle's expert user research teams. Our human factors specialists employ a range of research methods to uncover valuable insights into the needs, desires, challenges and critical tasks of your intended users and user groups within their specific context. With this data, we provide you with meaningful and actionable design recommendations to drive effective product strategy, design, and development.

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Tangible User Inputs

We translate user research medical device data into clear, understandable, and actionable deliverables that will inform your decisions throughout the entire medical device design and development process.

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Our Research Services


Battelle's HCD design and development team is dedicated to crafting solutions based on an iterative, holistic process. This process begins with generative user research, progresses through usability testing, continues during regulatory approvals, and extends into insightful post-market research. We encourage user interaction and promote user advocacy for every product development touchpoint, ensuring that the user's voice is heard.

User Research

  • Formative Research
  • Cognitive Walkthroughs
  • Hazard Analysis
  • Risk Analysis

Contextual Observation

  • Job/Task/Workload Analysis
  • User/Use Environment Profiles
  • Ethnography

Ergonomic Evaluations

  • Heuristic Evaluations
  • Human Figure Modeling
  • Mathematical Modeling
  • Anthropometric Analyses
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